Keyword: Brian Mirakian

Panel: Transform On-Site Racing Experience

Upgrading the on-site customer experience, be it for live horse racing or full-card simulcasts, is critical to the growth of the business, panelists said Oct. 7 on the first day of the International Simulcast Conference.
- By Tom LaMarra
- October 7, 2013
Customer Needs Focus of Simulcast Conference

The International Simulcast Conference in Lexington will commence Monday, Oct. 7, with a series of sessions devoted to the urgent need to improve and enhance the customer experience at tracks and simulcast facilities.
- By Frank Angst
- September 19, 2013