Upgrading the on-site customer experience, be it for live horse racing or full-card simulcasts, is critical to the growth of the business, panelists said Oct. 7 on the first day of the International Simulcast Conference.
The International Simulcast Conference in Lexington will commence Monday, Oct. 7, with a series of sessions devoted to the urgent need to improve and enhance the customer experience at tracks and simulcast facilities.
The United States Trotting Association has formed a committee to examine a proposal to use a small percentage of gaming revenue to support marketing and enhanced equine drug testing, but stopped short of endorsing the plan.
An experiment by a New York racetrack to lower pari-mutuel takeout in the hope of increasing handle was approved March 26 by the New York State Racing and Wagering Board.
An upstate New York harness track announced March 11 it wants to reduce pari-mutuel takeout rates to the state minimum in response to calls from horseplayers.
Most Popular Stories
- Story to Tell, La Grange Win Juvenile Stakes
- Ortiz, Castellano Finish in Tie at Belmont
- New Journeyman Cabrera Wins Lone Star Title
- Wildcat Red Posts Bullet Breeze for Haskell
- Initial Win Noted for Louisiana Sire Orthodox
- No Catching Unspurned in Bison City Stakes
- A Conversation With Michael Straight
- Gallante Shocks Soggy Grand Prix de Paris
- Apprentice LaRicci Tallies With First Mount
- Positive Outlook for Fasig-Tipton Yearlings