Customer Relationship Management

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InCompass Solutions Acquires CRM Software

InCompass Solutions Inc., a wholly owned subsidiary of The Jockey Club, has purchased the customer relationship management software of Minneapolis-based Redfish Studio.

CDI: Internal Growth, Several External Challenges

Churchill Downs the company hopes to reap the rewards of what president Tom Meeker calls a "culture change," and it also plans to utilize its resources to deal with three lingering industry problems: the tote system, offshore wagering, and short fields.

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