An employee of totalizer company Sportech was responsible for incorrect payoffs being posted on the seventh race at Del Mar July 21, 2011, the California Horse Racing Board reported.
In a statement issued by the CHRB July 28, the regulatory agency confirmed an initial report that the employee entered the wrong payoffs, which were listed for a brief time as "official," in the belief that the order issued by stewards on the race was incorrect. A coupled entry in the race ran first and second, apparently causing the employee's confusion.
Before cashing could be turned off and the payoffs corrected, tickets were cashed that resulted in underpayments to bettors of $1,063, according to the CHRB. Sportech is honoring all reasonable claims for underpayments.
The CHRB reported that Sportech has implemented a new policy requiring authorization from a supervisor in similar situations. Sportech also agreed to install a monitor at each California racetrack for the placing judges and stewards that will display “unofficial” prices. When the totalizator room calculates prices, the stewards and placing judges will see a preview of those unofficial results and prices.
Sportech is a United Kingdom-based bookmaking company that purchased the racing division of tote service Scientific Games Corp. last year.
A review into an error in the posting of the official order of finish in the A Gleam Handicap (gr. II) July 16 at Hollywood Park is still in progress, according to CHRB spokesman Mike Marten. The official order listed the wrong horse in the fourth position of that race for several minutes, resulting in mistaken payoffs for the race's superfecta.