The Jockey Club has modified its Interactive Registration platform to expand digital photo processing capacity and to create a “Registration Center” through which registered customers can view and resolve outstanding conditions of registration.
Interactive Registration, the online service of The Jockey Club’s Registry, expedites the registration process by eliminating several manual processing steps that can affect turnaround time for issuance of service certificates, name tags, certificates of foal registration, and other documents.
Available at no charge at registry.jockeyclub.com, Interactive Registration has processed more than a million transactions since its launch in 1996.
“Our previous digital photo upload process, while popular, had restrictions on format and file size,” said Matt Iuliano, executive vice president and executive director of The Jockey Club, in a release. “Now, customers will be able to upload all standard file formats for digital foal identification photos, including bmp and gif files, as well as larger file sizes.”
The new Registration Center was developed as a result of comments from customers seeking better information on the status of their applications. “The Registration Center will allow customers to monitor all of their Thoroughbred registrations, view any outstanding requirements, and complete those requirements within a dedicated section of Interactive Registration,” said Andrew Chesser, customer service coordinator for The Jockey Club’s Registry, in a statement.